UPS Next Day, 2nd Day and Third Day Select orders must be received by 1:00p.m. CST to be shipped that day. All other requests normally go out within one working day.

International Orders

We accept International orders in deliverable areas. All payments must be made by credit card or in US Dollars.

UPS Worldwide Expedited delivery time is two to five days. Most shipments to Mexico are delivered within three business days. Most shipments to major destinations in Europe and Asia are delivered within four to five business days.

UPS Worldwide Express delivery is guaranteed by 10:30 a.m. the second business day for shipments to major business centers.

UPS Standard to Canada is a low-cost ground delivery guaranteed to every address in the 10 provinces. Most custom-cleared shipments are delivered within three to seven days.

UPS Worldwide Expedited to Canada customs-cleared shipments are delivered within three to four business days to most destinations.

UPS Worldwide Express to Canada customs-cleared shipments are delivered next day to major metropolitan areas. Packages are typically delivered by the end of the business day. UPS Worldwide Express also offers optional Saturday delivery to major metropolitan areas in Canada.

Charges for customs clearance are not included. Brokerage charges, duties and taxes will be your responsibility unless other arrangements have been made.

An Extended Area Surcharge of $20 (US) per shipment or $0.20 (US) per pound, whichever is greater, applies to shipments to specific international destinations. Visit www.ups.com or call 800-782-7892 to determine if your area is classified as an Extended Area.

We want you to be happy with your purchase. If you receive your order and decide you are not happy with it or it is not what you expected simply return the product within 35 days of the date on the receipt. You do not need to call for a return authorization code. We will refund you the purchase price of the product minus the shipping charges. We ask that you return products by a traceable shipping means such as UPS, FedEx, or Registered Mail. Please enclose the receipt or copy of the receipt.

Products returned must be in resellable condition. Products must also be received back within 35 days of the date on the receipt. If the product fails to meet these requirements the product will be shipped back to you and your money will not be refunded.

If you have any questions or concerns please contact:

Jim Collison
Employers of America
P.O. Box 1874
Mason City, IA 50402-1874
Call: 800-728-3187 Fax: 641-424-3187
E-mail: employer@employerhelp.org

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