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Stop
having fun at work? That's what Joan O'C. Hamilton urges, writing
in Business Week E.Biz (May 15, 2000).
The thrust of
her article is that "workers -and their families -can do with
less company-sponsored merriment." "Can We Stop Having
Fun Yet?" the headline blares. She reports examples
of organized, employer-sponsored fun-and-games, then ends with this:
"I must close with a sentiment that I've heard muttered at
plenty of (Silicon) Valley shindigs: 'Wouldn't it be great if we
could just have the cash they spent on all this?'
I'll give Hamilton
this: There certainly are people who go too far in goofing off.
And there are workplaces where having fun gets turned into having
frat parties. Hamilton, in her column, says, "...I am here
today to speak for the victims. The poor, downtrodden employees
yearning to go home. The party-pooping, costume- hating working
stiffs."
The reality is
that too few people are having fun at work. And there is plenty
of evidence (in addition to common sense) that suggests employees
who have fun at work also make more money for their employers. Hamilton,
referring to comments from bankroller George Zachery of Mohr, Davidow
Ventures, writes, "he notes that the real game is making money,
not mischief." Well, the fact is that people who are having
fun in their work are helping make the money grow.
It's just possible
that working stiffs (to some degree, isn't that all of us drawing
paychecks?) can have fun now and then while they work, just as professional
athletes get some pleasure in their work. Here's Paul Sullivan,
writing in the Chicago Tribune of Sammy Sosa's slamming a
two-run home run to tie a game with the White Sox: "...Sosa
hopped high into the air and instantly went into airplane mode,
running to first with his arms extended outward like a little kid
in his back yard." What's wrong with working stiffs enjoying
their work like little kids in their back yards?
Nothings wrong
with it! In fact, it makes good, bottom line business sense to encourage
fun at work. Here's some evidence for Hamilton and other scowling
naysayers:
- Ninety-six
percent of execs (in a survey by Accountemps) believe people with
a sense of humor do better in their jobs than those who have little
or no sense of humor. (HRFocus, Feb. '93)
- Employees who
take part in silly games think more creatively and develop more
innovative solutions to problems. A Cornell University study found
that people who'd just seen a funny movie increased their "creative
flexibility." (HR Focus, Feb. '93)
- Employees
with the Colorado Health Sciences Center in Denver, after viewing
humorous training films and attending workshops, showed a 25%
decrease in downtime and a 60% increase in job satisfaction. (HR
Focus, Feb. '93)
- Twenty
middle managers at Digital Equipment Corp., in Colorado Springs,
increased their productivity by 15% and reduced their sick days
by half...in the nine months following a workshop conducted
by a humor consultant. (HR Focus, Feb. '93)
- A
survey of 329 company executives found that 97% agreed that humor
is valuable in business...and 60% felt that a sense of humor can
be a deciding factor in determining how successful a person can
be in the work world. Another survey found that 84% of personnel
directors interviewed said that employees with a sense of humor
do better work. (Terry Braverman, Training and Development
magazine, July '93.)
- An
HR survey found that a majority of workers think their offices
are too bleak. ("Let the Good Times Roll: Building a fun
culture," in Harvard Management Up- date.)
- Here's
one for Hamilton and other sour skeptics to consider: Pessimists
die earlier. That's the conclusion of a study of 839 patients
who originally came to the Mayo Clinic in the early 1960s. They
were given a detailed personality test, including an optimism-pessimism
scale. Researchers followed up 30 years later. They found that
the optimists in the tested group lived longer than the pessimists.
(Mayo Clinic Proceedings)
- For
those, like Hamilton and people she quotes, who grouse that they'd
rather have the money than the fun...consider the study by Goodyear
Tire & Rubber Co.. In a test, the manager of special accounts
marketing offered cash rewards to half the participants in the
test. He offered non-cash rewards to the other half of the participants.
Those participating were sales associates and managers at 900
company-owned stores and service centers. Result: Those rewarded
with non-cash produced results almost 50% greater than those offered
just cash.
The studies confirm
that almost always people will forget the little extra money...but
will remember, and appreciate, the little extra fun.
This
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